Senior Food Safety Associate
Job Summary
The Senior Associate for Food Safety & Training manages regulatory compliance with the Ministry of Health and ensures all gig workers meet strict food safety standards. This role involves designing technical onboarding programs, conducting hygiene audits, and maintaining training materials. The position acts as a subject matter expert to ensure high operational safety levels across all F&B client sites.
Responsibilities
- Manage MOH compliance and license (LPM/SLPM)
- Conduct internal food safety and readiness audits
- Design technical training and onboarding for gig workforce
- Develop bilingual training manuals and SOPs
- Analyze and report on technical performance metrics
Required Skills
- Degree in Food Science or related field
- MOH Food Handler Trainer or TTT certification
- 2–5 years experience in QA or Food Safety
- Knowledge of Food Hygiene Regulations 2009
- Fluent in Bahasa Malaysia and English
Job Details
Key Responsibilities: Food Safety & Regulatory Compliance (LPM/SLPM) MOH Lead: Act as the Subject Matter Expert (SME) for all Ministry of Health (MOH) requirements; manage the SLPM license, FoSIM records, and ensure 100% KKM compliance. Technical Advisory: Provide technical guidance on hygiene standards (MeSTI, GMP, Halal) and PBT inspection readiness to ensure our gig workforce meets industry-grade safety levels. Audit Management: Perform internal "readiness audits" on high-volume workers to ensure they maintain the technical standards required by fast-food and F&B clients. Operational Technical Onboarding Workforce Readiness: Design and deliver technical onboarding for the Troopers gig workforce, specifically focusing on food handling protocols, cross-contamination prevention, and F&B operational safety. Quality Metrics: Track technical competency scores and pre-deployment completion to ensure every "Trooper" sent to a food service site is technically proficient. Behavioral Standards & Hygiene Excellence F&B Professionalism: Facilitate modules on hygiene-specific conduct, professional grooming (F&B standards), and adaptability within fast-paced kitchen/service environments. Feedback Loop: Translate technical feedback from clients (e.g., hygiene breaches or handling errors) into immediate training interventions. Content Development & Technical Reporting Library Management: Develop and maintain a bilingual (BM/EN) technical training library (LPM manuals, hygiene checklists, and safety SOPs). Performance Analytics: Report on LPM pass rates, technical assessment scores, and certification lifecycles to leadership. Requirements: Education: Diplomat or Bachelor’s Degree in Food Science, Food Technology, Nutrition, Environmental Health, or a related scientific field. Mandatory Certification: Must possess at least ONE of the following: MOH Accredited Food Handler Trainer (Tenaga Pengajar LPM yang diiktiraf KKM). HRD Corp Certified Trainer (TTT). Experience: 2–5 years in Food Quality Assurance (QA), Food Safety Auditing, or F&B Operations. Experience training frontline or gig workforces is a major plus. Regulatory Knowledge: Strong understanding of the Food Hygiene Regulations 2009 and Malaysia's Halal certification requirements. Language: Professional fluency in Bahasa Malaysia and English. (Mandarin or Tamil is a plus!)