Telesales Executive
Job Summary
The Telesales Executive is responsible for proactively contacting customers to promote and sell banking products. You will perform outbound calls to generate interest, qualify prospects, and convert leads into sales. The role requires achieving monthly sales targets and collaborating with the team to meet project KPIs.
Responsibilities
- Contact customers via phone and email to promote products
- Perform outbound cold/warm calls to generate sales
- Engage customers and close sales opportunities
- Achieve monthly sales targets and project KPIs
Required Skills
- Minimum SPM or equivalent
- 1 year of telemarketing/telesales experience
- Fluent in English and Bahasa Malaysia
- Mandarin proficiency is a plus
Job Details
Key Responsibilities:
- Proactively contact existing and potential customers via phone and email to promote banking products.
- Perform outbound cold and warm calls using leads provided by the client to generate interest, qualify prospects, and convert them into sales.
- Engage customers with effective communication to build interest and close sales opportunities.
- Consistently achieve monthly sales targets set by management.
- Work closely with team members and leader to meet overall project KPIs.
Requirements:
- Minimum SPM or equivalent.
- At least 1 year of telemarketing or telesales experience, preferably in banking or financial services.
- Fluent in English and Bahasa Malaysia; Mandarin proficiency is an added advantage.