Social Media Executive

Date PostedMay 14, 2026LocationNot specifiedCompanySeruni Global Sdn Bhd (Kopi Saigon HQ)SalaryRM 2800 - 3200TypeFull-Time

Job Summary

We are seeking a highly execution-focused Social Media Executive to manage and support our retail and F&B brand portfolio. The role involves video content editing, content scheduling, and utilizing AI tools to streamline copywriting and workflows. You will ensure brand consistency across platforms while monitoring engagement and managing community interactions.

Responsibilities

  • Manage and schedule content across platforms
  • Edit short-form and long-form video content
  • Utilize AI tools for copywriting and workflow
  • Monitor social media metrics and reports
  • Handle DM inquiries and customer feedback

Required Skills

  • 2-3 years social media experience
  • Video editing proficiency
  • Experience with AI content tools
  • Retail or F&B industry knowledge
  • Strong organizational skills

Job Details

### Key Responsibilities - Prepare and optimise content formats for different platforms such as TikTok, Instagram, and others - Schedule and publish content across multiple social media platforms using scheduling tools - Use AI tools to assist with caption writing, content drafting, and workflow efficiency - Ensure all content aligns with brand guidelines, tone of voice, and visual identity - Manage and organise digital content files with a structured system - Support content creation for campaigns, product launches, and ongoing business activities - Work closely with internal teams to ensure content is delivered and published on time - Write captions and copywriting for social media postings - Monitor content performance and engagement metrics - Analyse data and generate simple performance reports - Conduct competitor analysis and monitor current social media trends - Manage incoming messages, reply to DMs, and monitor customer complaints across platforms ### Requirements - Diploma or Degree in Marketing, Mass Communication, Multimedia, Creative Media, or any related field - 2–3 years of experience handling social media for retail or F&B brands - Strong experience in video editing for both short-form and long-form content - Familiar with major social media platforms and scheduling tools - Comfortable using AI tools to support content creation and workflow - Good eye for branding, design consistency, and visual presentation - Strong organisational skills with attention to detail - Able to work in a fast-paced environment and meet tight deadlines