Sales Engineer

Responsibilities: - Contact customers assigned by the marketing team. - Arrange appointments and conduct site visits to customers’ homes. - Provide professional consultation and recommendations on design and technical aspects. - Prepare detailed quotations based on agreed specifications and customer requirements. - Respond promptly and professionally to customer inquiries. - Coordinate with designers by providing necessary information for layout plans and 3D drawings. - Monitor project/site progress and keep customers updated on work status. - Track and maintain accurate records of customer progress, including follow-ups, site visits, quotations, and project updates. - Follow up on and monitor customer payment status to ensure timely collections. - Ensure projects are completed successfully according to contract requirements before final handover. - Conduct project handovers and customer interviews together with the marketing team. - Collect and manage customer reviews across social media platforms. - Participate in social media content creation and marketing activities. Requirements: - Bachelor’s Degree or Diploma in Civil Engineering, Building Surveying, Construction or related fields. - Applicants with a sales background who are not from engineering fields are also encouraged to apply. - Excellent in Microsoft software (Excel & Word). - Excellent communication, negotiation, and customer-handling skills. - Excellent organizational and time management skills, with the ability to multitask. - Pleasant personality, well-groomed, punctual, and energetic. - Ability to work independently and travel frequently. Key Performance Indicators (KPIs): - Sales achievement (monthly & annual). - Accuracy & quality of project. - Customer satisfaction and repeat business. - Completion of project handover and after-sales resolution. - Reporting accuracy and responsiveness.